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Café am Kulturhaus

Andreas-Hofer-Straße 7B

39011 Lana (BZ)

South Tyrol - Italy

+39 366 666 59 19



Commercial Register Entry: BZ - 235957

VAT No. 03145550210


(Required information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution (ODR) of the European Commission:



This website uses "cookies", which are small information files that are temporarily or permanently stored on your computer or other device by the server of a website via the browser, and they simplify, complete, or personalize the use of the website.

By using this website, you consent to the processing of data collected about you by Google.

You can disable the storage of cookies in your browser or delete stored cookies, but this may result in limited functionality, delays, or inoperability of certain parts of the website.


Privacy Policy


We at Café am Kulturhaus take the protection of the data of our website users very seriously and are committed to protecting the information users provide to us in connection with the use of our website. We are also committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets when you access the services via your devices.


Please read the privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read, fully understand, and do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes thereto.

In this privacy policy, you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the privacy policy


What Data Do We Collect?

Category: Always

Below is an overview of the data we may collect:

  • Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who collected it. Non-personal data that we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, i.e., all information that can identify you or could reasonably identify you ("personal data"). Personal data that we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as they are in combination, we treat them as personal data.


How Do We Collect Data?

Category: Always

Below are the main methods we use to collect data:

  • We collect data when you use our services. When you visit our digital assets and use services, we can collect, collect, and store usage, sessions, and related information.

  • We collect data that you provide to us voluntarily, such as when you contact us directly via a communication channel (e.g., an email with a comment or feedback).

  • We may collect data from third-party sources as described below.

  • We collect data that you provide to us when you sign up for our services via a third-party provider such as Facebook or Google.


Why Do We Collect This Data?

Category: Always

We may use your data for the following purposes:

  • To provide and operate our services;

  • To develop, customize, and improve our services;

  • To respond to your feedback, requests, and inquiries and provide assistance;

  • To analyze demand and usage patterns;

  • For other internal, statistical, and research purposes;

  • To improve our data security and fraud prevention capabilities;

  • To investigate violations and enforce our terms and policies and comply with applicable law, regulations, or governmental orders;

  • To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether you wish to continue receiving them. If not, simply click the unsubscribe link in those emails.


To Whom Do We Disclose This Data?

Category: Always

We may disclose your data to our service providers to operate our services (e.g., data storage via third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety and the safety of our users or the public; (iv) in the event of a change of control at us or one of our affiliated companies (by way of merger, acquisition, or purchase (substantially) of all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, we clarify that we may transfer or share non-personal data at our discretion with third parties or otherwise use it.


Category: User has a blog or forum

Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). Please be aware that any content or data you provide in these areas may be read, collected, and used by others. We advise against posting or sharing information that you do not want to be public. When you upload or otherwise provide content on our digital assets in connection with using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible even after their deletion from cached and archived pages or after third parties have made copies/saved your content.


Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance, and provide a tailored user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.


Category: User is NOT associated with an advertising service

Without your consent, we will not share your email address or other personal data with advertising companies or advertising networks.


Category: User is associated with an advertising service, campaign manager, or Facebook Ads

We may provide advertising through our services and our digital assets (including websites and applications that use our services), which may be tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these ads, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to serve targeted ads. External providers of advertising networks, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.


Where Do We Store the Data?

Category: Always

Non-personal data

Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data that we collect in various jurisdictions.


Category: User collects personal data

Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our services and/or as required by law (as further described below).


How Long Are the Data Retained?

Category: Always

Please note that we retain the collected data as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, complete, or delete inaccurate or incomplete data at any time at our own discretion.


How Do We Protect the Data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we offer our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.


Category: User accepts payments/eCom

All direct payment gateways offered by us and our hosting provider for our digital assets adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural measures) by our store and its service providers.


Category: Always

Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and absolute security of the data you upload, publish, or otherwise share with us or others.

For this reason, we encourage you to set strong passwords and avoid transmitting any confidential information to us or others that could cause significant or lasting harm if disclosed. As email and instant messaging are not considered secure communication forms, we also request that you do not share any confidential information through any of these communication channels.


How Do We Handle Minors?

Category: User does NOT collect data from minors

The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.


We reserve the right to request proof of age at any time to verify that minors are not using our services. If we become aware that a minor is using our services, we may prohibit and block that user from accessing our services and delete any data stored with us about that user. If you have reason to believe that a minor has provided data to us, please contact us as explained below.


Category: User collects data from minors

Children can use our services. However, if they wish to access certain features, they may need to provide certain information. Some data collection (including data collected via cookies, web beacons, and other similar technologies) may be automatic. If we knowingly collect data from a child, we will notify and obtain parental consent in accordance with applicable law. We will not make a child's participation in an online activity conditional on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the data we collect in connection with the services requested by the child.


We may also use the contact information of a parent to communicate about the child's activities in the services. Parents can view the data we have collected from their child, prohibit us from collecting further data from their child, and request that any data we have collected be deleted from our records.

Please contact us to view, update, or delete your child's data. To protect your child, we may ask you for proof of identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.


Category: Always

We will only use your personal data for the purposes set out in the privacy policy and only if we believe that:

  • The use of your personal data is necessary to perform or conclude a contract (e.g., to provide you with the services themselves or customer support or technical support);

  • The use of your personal data is necessary to comply with applicable legal or regulatory obligations, or

  • The use of your personal data is necessary to support our legitimate business interests (provided this is done at all times in a way that is proportionate and respects your privacy rights).


As an EU Resident, You Can:

  • Request confirmation of whether personal data is being processed that concerns you or not, and request access to your stored personal data along with certain additional information;

  • Request the receipt of personal data that you have provided to us in a structured, commonly used, and machine-readable format;

  • Request the correction of your personal data stored with us;

  • Request the deletion of your personal data;

  • Object to the processing of your personal data by us;

  • Request the restriction of the processing of your personal data, or

  • File a complaint with a supervisory authority.


Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as outlined below.

In the course of providing the services, we may transfer data to affiliated entities or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you agree to the transfer of your data outside the EEA.

If you are an EEA resident, your personal data will only be transferred to locations outside the EEA if we believe there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, modification, deletion, loss, or theft of your personal data and that these third parties act in accordance with applicable laws at all times.


Rights Under California Consumer Protection Act

If you use the services as a California resident, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data.

To exercise your right to access and delete your data, please see below how to contact us.


Category: The website does not sell users' data

We do not sell users' personal data for the purposes and intents of the CCPA.


Category: Websites with a blog or forum

Users of the services who are California residents and under the age of 18 may request and obtain the removal of content they have posted by emailing us at the address provided in the "Contact" section below. These requests must be labeled "California Removal Request." All requests must include a description of the content you wish to remove and sufficient information to locate the material. We do not accept notices that are not properly labeled or submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure the complete or comprehensive removal of the material. For example, the material you posted may be reposted or republished by another user or third party.

Updates or Changes to the Privacy Policy


Category: Always

We may revise this privacy policy from time to time at our sole discretion, and the version posted on the website is always current (see "Last Updated" indication). We encourage you to review this privacy policy regularly for any changes. If there are any significant changes, we will post a notice on our website. Continued use of the services after being notified of changes to our website constitutes your acknowledgment and consent to the changes to the privacy policy and your agreement to be bound by the terms of such changes.



Category: Always

If you have general questions about the services or the data we collect about you and how we use it, please contact us at:

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